Privacy Policy and Data Practices

Introduction

This policy explains how Abstract Digital Inc. (“we,” “us,” or “our”) collects, uses, and protects personal information when you visit abstractdigital.ai or contact us about our services. Abstract Digital Inc. is the data controller for personal information collected through this website and is incorporated in British Columbia, Canada.

Definitions

• Personal Data — Any information that identifies or can reasonably be used to identify a living individual.
• Usage Data — Information collected automatically when you visit the website, such as your IP address, browser type, and pages viewed.
• Cookies — Small files stored on your device by your browser that help the website function and remember your preferences.
• Data Controller — The party that determines the purposes and means of processing personal data; for this website, that is Abstract Digital Inc.
• Service Providers — Third-party companies or individuals we engage to operate or improve the website on our behalf.
• Data Subject — Any living individual whose personal data is being processed.

Information We Collect

Personal Data

When you contact us through the website or by email, you may provide your name, email address, company name, and message content. We use this information to respond to your enquiry and may follow up with relevant information about our services. You can opt out of any follow-up communications at any time by replying to that effect or emailing hello@abstractdigital.ai.

Usage Data

When you visit the website, we automatically collect certain information about your device and session. This includes your IP address, browser type and version, the pages you visit, the time and date of your visit, time spent on pages, and device identifiers. This data helps us understand how the site is used and where we can improve it.

Cookies

We use three types of cookies: session cookies (required for the site to operate), preference cookies (to remember your settings between visits), and security cookies (to protect against fraudulent activity). You can instruct your browser to refuse all cookies or to alert you when a cookie is being set. If you disable cookies, some parts of the site may not function as intended.

How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide our services
• Send information about our services you have expressed interest in, with the option to opt out at any time
• Analyse and improve website performance and user experience
• Detect and resolve technical issues
• Comply with legal obligations

Retention of Data

We retain personal data only as long as necessary for the purposes described in this policy, or as required by applicable law. Usage data is generally retained for shorter periods unless it is needed for security analysis or to investigate technical issues.

Transfer of Data

Your information may be processed on servers located outside your province, state, or country, where data protection laws may differ from those where you reside. We take reasonable steps to ensure appropriate safeguards are in place before any such transfer. By using this website, you consent to that transfer.

Disclosure of Data

Business Transactions

If Abstract Digital Inc. is involved in a merger, acquisition, or sale of assets, your personal data may be transferred as part of that transaction. We will provide notice before your data is transferred and becomes subject to a different privacy policy.

Legal Requirements

We may disclose your personal data if required to do so by law or in response to a valid request from a public authority. We may also disclose data to protect our rights and property, investigate potential wrongdoing in connection with the website, or protect the personal safety of our team or the public.

Security

We use commercially reasonable measures to protect your personal data from unauthorized access, disclosure, or loss. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security. If you believe your data has been compromised, contact us at hello@abstractdigital.ai.

Your Rights

You have the right to access and receive a copy of the personal data we hold about you, correct any inaccurate information, request deletion of your data, request that we restrict how we process your data, and receive your data in a portable format. To exercise any of these rights, email us at hello@abstractdigital.ai. We may ask you to verify your identity before acting on a request.

Service Providers

We may engage third-party companies to help operate the website or analyse how it is used. These service providers access personal data only to perform specific tasks on our behalf and are contractually obligated not to use or disclose it for any other purpose.

Analytics

We use Google Analytics to understand how visitors use this website. Google may use this data in connection with its own services. You can review Google’s privacy practices at google.com/policies/privacy. To opt out of Google Analytics tracking, you can install the Google Analytics Opt-out Browser Add-on.

Links to Other Websites

Our website may contain links to third-party sites that we do not operate. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before submitting any personal information.

Children’s Privacy

This website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has submitted personal information through our website, contact us at hello@abstractdigital.ai and we will delete it promptly.

Changes to This Policy

We may update this policy from time to time to reflect changes in our practices or applicable law. We will notify you of material changes by email or by posting a notice on the website. Changes take effect when the updated policy is posted.

Contact

Questions about this Privacy Policy? Contact us at hello@abstractdigital.ai.