Terms of Service and Project Engagement

Agreement

By using the Abstract Digital website or engaging our services, you agree to be bound by these Terms of Service. If you do not agree, do not use the website or initiate an engagement. Where a project-specific Statement of Work (“SOW”) or written proposal exists, that document governs the delivery of services. In the event of a conflict between these Terms and an applicable SOW, the SOW prevails.

Services

Abstract Digital Inc. (“Abstract Digital,” “we,” “our”) provides custom automation, workflow, and software development services on a project basis. Each engagement is scoped and governed by a separate SOW or proposal accepted in writing. Email acceptance of a proposal constitutes a binding agreement. We do not offer standardized subscription services. Every engagement is custom.

Use of Website

You may use the Abstract Digital website for lawful purposes only. You may not scrape, copy, reverse engineer, or use any portion of the website for competitive benchmarking without our prior written consent. Businesses that are direct competitors of Abstract Digital are prohibited from accessing our services or contacting us through the website without that same written consent.

Intellectual Property

Website content: All text, images, logos, and other materials on this website are owned by Abstract Digital and may not be reproduced without permission.

Deliverables: Upon receipt of full payment, the client receives a perpetual, non-exclusive license to use the project deliverables for their own business purposes. Abstract Digital retains ownership of all pre-existing intellectual property, proprietary frameworks, and general-purpose tools used in delivering the project.

Client assets: By providing content, data, credentials, or other materials to Abstract Digital, the client grants us a limited license to use those assets solely for the purpose of completing the project.

Payment Terms

Fees are set out in the applicable SOW or proposal. Unless otherwise specified, invoices are due within 14 days of issue. Late payments accrue interest at 1.5% per month on the outstanding balance. Abstract Digital reserves the right to suspend work on any project where an invoice remains unpaid more than 30 days past its due date.

Third-Party Services

Many projects require third-party platforms such as Make, Zapier, n8n, OpenAI, or HubSpot. The client is solely responsible for obtaining, maintaining, and paying for any third-party subscriptions required by the project. Abstract Digital is not liable for outages, pricing changes, or policy changes by third-party platforms, and such events do not excuse payment obligations.

Confidentiality

Both parties agree to hold the other’s confidential business information in strict confidence and not to disclose it to any third party without prior written consent. This includes project details, pricing, and proprietary methods. This obligation survives termination of any engagement for a period of 3 years. It does not apply to information that is already publicly available, independently developed by the receiving party, or required to be disclosed by law.

Representations & Warranties

The client warrants that they have the legal right to share all content, data, credentials, and assets provided to Abstract Digital, and that doing so does not infringe any third-party rights. Abstract Digital warrants that it will perform services in a professional and workmanlike manner consistent with industry standards. No other warranties, express or implied, are made.

Limitation of Liability

Abstract Digital’s total liability to the client for any claim arising out of or related to an engagement is capped at the total fees paid by the client in the 3 months preceding the claim. In no event will Abstract Digital be liable for indirect, consequential, incidental, special, or punitive damages, even if advised of the possibility of such damages. These limitations apply to the fullest extent permitted by applicable law.

Indemnification

To the extent permitted by law, the client agrees to indemnify and hold Abstract Digital harmless from any claims, losses, or expenses (including reasonable legal fees) arising from: client-provided content or instructions, the client’s breach of these Terms, or the client’s violation of any third-party rights.

Consumer Protection

Nothing in these Terms is intended to limit any rights you may have under mandatory consumer protection legislation applicable in your jurisdiction. Where such legislation applies, those rights take precedence over any conflicting provision in these Terms.

Term & Termination

Either party may terminate an active project engagement with 14 days’ written notice. Upon termination, the client owes payment for all work completed and expenses incurred up to the termination date. The following sections survive termination: Intellectual Property, Confidentiality, Payment Terms, Limitation of Liability, and Indemnification.

Governing Law

These Terms are governed by the laws of the Province of British Columbia and the federal laws of Canada applicable therein. Any disputes arising under or related to these Terms will be resolved in the courts of British Columbia, and both parties consent to the exclusive jurisdiction of those courts.

Severability

If any provision of these Terms is found to be invalid or unenforceable, that provision will be severed and the remaining provisions will continue in full force and effect.

Changes to These Terms

We may update these Terms from time to time. When we make material changes, we will notify you by email or by posting a notice on the website. Your continued engagement with Abstract Digital after receiving notice of a change constitutes acceptance of the updated Terms.

Contact

Questions about these Terms? Reach us at team@abstractdigital.ai.